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A Tool for Creating Healthier Workplaces: The Conducivity Process

University of Massachusetts-Lowell

The conducivity process, a methodology for creating healthier workplaces by promoting conducive production, is illustrated through the use of the "conducivity game" developed in the NordNet Project in Sweden, which was an action research project to test a job redesign methodology. The project combined the "conducivity" hypotheses about a combination of employees’ skills and the Scandanavian "dialogue-based" participatory practice. The goal of the conducivity game is to develop a flexible division of labor that enhances employees’ skills and facilitates development of customer-adaptable products. The game develops "local languages" of worker coordination using visual images of a multiworker skill integration based on "skill plates." Usage of the game in the companies activated shop-floor workers and companies to engage in self-managed work reorganization activities.

Key Words: conductivity game • skill combination • conducive production

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